We often discuss the question: what’s the most important thing in our business? We must be profitable to stay in business, true. However, the most important part of our business is not anything from our internal perspective, it is the external. More specifically, it’s about you – our customers.
We know it sounds cliche and you may think we are buttering up to you to get more business. But seriously, it’s the people that’s most important! We treasure our relationships with customers.
We Highly Value Human Interaction
There’s been an influx over the last few years of digital marketing and online customer service approaches. But with these types of approaches, it’s easy to lose tough with our customers so as to know and discern what they really want in business coffee. So having visits to carry one-on-one face time with our customers is a vital ingredient in our business coffee services.
Every single customer is precious to us and we want to be a part of their success. We’ve had very close relationships with all our customers, some of whom have been with us for a few decades! We have seen them grow from a small office to a large, multi-story corporate building. Growing with customers has truly been a blessing!
Thank you for your business, and we look forward to many years of mutual ride to come!